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Calculate Shipping Fee

Your shipping fee will be fixed by the sum of domestic shipping fee and global shipping fee. We provide EMS and DHL international shipping service, and global shipping fee is calculated by the shipping method, destination, and shipping weight, which includes the product, protective packaging material and the actual shipping box. International shipping fee is charged according to actual weight or cubic weight, whichever is greater. 

How to calculate your cubic weight

The image  shows you how to measure regular and irregular shaped parcels, and satchels.

Once you settle the shipping fee, regardless of the actual weight require additional shipping charge, you will not be subject to any additional
charge. But the product’s weight information is subject to change according to its actual weight calculation of the international logistics center.

Sometimes weight information of an item may differ due to packaging conditions. (Packaging requirement vary according to your country’s
logistics policy & condition)

※The aggregate weight in a single shipment must be less than 20kg to be eligible for international shipping.

Click Here to See Detail Global Shipping Fee Table >>

Track Your Package

Once you complete an order, your order information will be sent to your email immediately. With your order number given in the information, you can check your order status and track your package. Tracking package can be done after shipping status is in ‘Domestic Shipping’.

Order Process

Order Process : order complete, check product availability, preparation, domestic shipping and global shipping

Follow below steps to track your package
  1. 1. After Signing-in, go to My lotte > Order / Track my package
  2. 2. Click ‘Order tracking’ button of your order.

Duties & Taxes

Duties & Taxes are not included in the shopping total payment. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries. Value Added Tax (VAT) rates are set by the destination country.

If any Duties & Taxes occur, you will be asked to pay upon your package is delivered.
※ Please refer to below Duty & Tax information to see detail custom regulations of your country.
(You can also check information on item detail page)

Click Here to See Restricted & Prohibitied Materials >>

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Restricted & Prohibited Materials

  • General Restricted
    & Prohibited Materials

    Check below information before you purchase to check whether the items can be shipped to your destination. Please make sure that below information is only for your reference and actual charge will be set by the destination country. We hope you will understand that additional charges for customs clearance must be borne by the recipient.

    General Restricted & Prohibited Materials
    Generally Prohibited Commodities  Restricted Commodities 
    Animals, Agricultural Alcoholic beverages (beer, wine, spirits), Coffee
    Antiques (breakable and/or fragile) Animal products (Meat and fish products)
    Asbestos  Antiques (non-fragile), works of art, fine art
    Bullion  Drugs and pharmaceutical products
    Currency, Stamps, Coins Flowers 
    Fire-arms, weapons, parts thereof and ammunition Industrial diamonds
    Furs, Skins, Animal Parts  Ivory 
    Hazardous or combustible materials (as defined in IATA Regulations) Medical samples (e.g. blood, urine, tissue), Medications
    Replica and inert explosive devices and military ordnance (including replica and inert grenades, inert shells and the like) Negotiable instruments (i.e. a variety of financial documents which bring the bearer direct monetary benefit)
    Jewellery, precious metals, stones and minerals Perishable items
    Any illegal property prohibited by any law, regulation or statute of any federal, state or local government of any country to or through which the shipment may pass. Plants and plant products (e.g. cotton, seeds, tobacco)
    Narcotics (illegal) Pornography
    Perfumery products Vegetable products
    Human remains, including ashes
    Lithium batteries  
  • Select Your Destination
    Below information is only for your reference. Actual charges can be known when your items are actually shipped.

    AUSTRALIA

    Standard amount of
    duty levying
    OVER U$250, OVER 10KG
    Note! Bullion or bank notes is prohibited.
    Cosmetics, leather, Accessories, wood products, wool products have to pay quarantine fee, 45$.
    Restricted & Prohibited Materials

    Animal or vegetable fats and oils; prepared edible fats, animal or vegetable waxes
    Articles of stone, plaster, cement
    Artworks and antiques
    Base metals and articles of base metal, Miscellaneous chemical products
    Footwear, headgear and umbrellas
    Machinery, Ceramic products, Mineral fuels, mineral oils
    Optical, photographic cinematographic and medical instruments
    Prepared foodstuffs
    Products of the chemical or allied industries, Plastics and articles thereof
    Powdered or concentrated milk and other dairy products
    Permission of the Australian Director-General of Health is required to import medicines
    Raw hides and skins, leather, fur skins and articles thereof
    Textiles and textile articles, Wood and articles of wood, Pulp of wood or of other cellulose material
    Articles of leather, or animal gut; handbags, travel goods and the like
    Fruit cartons (used or new), Soap, washing preparations
    Goods bearing the name "Anzac."
    Goods produced wholly or partly in prisons or by convict labour
    Gold, silver, Jewellery and other valuable articles are prohibited but costume jewellery is permitted
    Nuclear reactors, boilers, machinery and mechanical appliances, Radioactive materials
    Paper and paper pulp, Printed articles; books, newsletters, brochures
    Perishable infectious biological substances
    Registered philatelic articles with fictitious addresses
    Securities of any kind payable to bearer, Seditious literature
    Silencers for firearms, Tanning or dyeing extracts, Used bedding
    Traveller’s checks

    BELGIUM

    Standard amount of
    duty levying
    OVER $22.00
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Electrical equipment or parts
    Hides and skins, raw
    Mechanical appliances
    Sports requisites
    Textiles and textile articles
    Toys and games
    Vegetables and vegetable products
    Wood and wooden articles
    Bearer bonds
    Chain letters
    Colouring matter
    Empty ink cartridges
    Empty laser toner cartridges
    Inorganic chemicals
    Lottery tickets and advertising
    Live Animals and Animal Products
    Photograph and films, indecent.
    Photographic or cinematographic goods
    Printed books, newspapers
    Tanning or dyeing extracts
    Vegetable Products

    CANADA

    Standard amount of
    duty levying
    Over CAD20.00
    (Shipping fee included/ Duty free under this amount)
    Note! Cash, bonds, stocks or other negotiable securities, cut flowers, seafood, poultry (fresh or frozen), perfume, hair spray,and articles longer than 8 feet are prohibited.
    Restricted & Prohibited Materials

    Bees and bees’ wax
    Condensed and dehydrated milk
    Conserves of fruits and vegetables
    Films
    Fruit, wheat, potatoes, onions
    Liquids and oils, Essential oils, Mineral fuels and oils
    Manufactured goods bearing insufficient markings of origin
    Albuminoidal substances
    Bee-keeping apparatus, used
    Contraceptive devices and literature
    Intoxicating liquors
    Inorganic and organic chemicals
    Lottery tickets and advertising
    Margarine or butter substitutes
    Metallic labels
    Periodicals
    Plumages
    Prison-made goods
    Reprints of Canadian or British copyrighted works
    Soil, salts, minerals and waxes
    Toys, games and sports requisites - simulating explosive devices or munitions
    Tanning or dyeing extracts
    Wood, articles of wood, wood charcoal

    CHINA

    Standard amount of
    duty levying
    Note! Dry scallop, gineseng and birdnest are prohibited.
    Restricted & Prohibited Materials

    Addictive narcotics
    Articles which involve State secrets
    Bicycles, Sewing machines ,Tape recorders, Televisions, Cameras, Records
    Chinese securities
    Clothing or bed linen, used
    Deadly poisons of all kinds
    Food, unclean or from regions affected by epidemic diseases
    Films, cinematographic, photographs, loaded recording tapes &videotapes, compact discs (video & audio)
    Fans, electric
    Manuscripts
    Personal mail only to foreign students or tourists or non-Chinese passport holders
    Plants or plant products with microbes or insects
    Platinum, gold and silver, Watches
    Publications that are politically, economically, culturally or morally detrimental to the People’s Republic of China
    Precious stones, whether manufactured or not
    Printed matter
    Radio-telegraphic receivers and transmitters and parts for such apparatus
    Securities of any kind payable to bearer
    Storage medium for the computer
    Travellers cheques counterfeit
    Valuable cultural relics and other relics prohibited as exports

    ENGLAND, IREALND,CYAMAN

    Standard amount of
    duty levying
    OVER $18.00
    (Shipping fee included/ Duty free under this amount)
    Note! All kinds of imitation firearms (or similar items) are prohibited.
    Restricted & Prohibited Materials

    Animals or vegetable fast and oils
    Anti-parasite products
    Books and periodical publications
    Bees
    Cereals, Milk and milk products (dairy), Dairy produce, birds eggs and natural honey
    Lotteries etc.
    Organic chemicals
    Precious metals, stones and pearls
    Poultry and products
    Precious metal products
    Sugars
    Sealskin products
    Television recievers, Video Recordings
    Wood (coniferous)
    Wool
    Abortion Kits
    Authors’ rights, infringements of
    Citizens’ band radios with AM capability
    Government markings, false
    Indecent and obscene books and cards
    Lottery tickets
    Organic chemicals
    Printed articles; books, newspapers and other products of the printing industry- offensive by nature
    Paper or materials treated with oils or varnishes
    Seal pup’s skins

    GERMANY

    Standard amount of
    duty levying
    OVER EUR22.00
    (Shipping fee included/ Duty free under this amount)
    Note! Animals, plants, money or coins, bank notes, preciouos stones, jewels or other valuable articles are prohibited.
    Restricted & Prohibited Materials

    Chemical or allied industries products
    Cosmetics
    Fodder
    Foodstuffs
    Hair
    Hides and skins, raw
    Mineral products
    Preparations for the production of beer
    Paper and paper-board
    Toys, games and sports requisites, Video games
    Wood and articles of wood
    Wool
    Absinth
    Arms and ammunition, including toys, Small arms, Listening devices
    Base metals, Some mineral products
    Dairy produce, birds eggs, natural honey
    Dry vine wood
    Electrical machinery and equipment and parts thereof
    Imitation and pirated products
    Inorganic and organic chemicals
    Lac, gums, resins and other vegetable saps
    Liquids with above 82% alcohol, Methyl alcohol
    Natural or cultured pearls
    Printed matter, videos & sound recordings of an offensive nature
    Salt, sulphur, earth and stone

    HONGKONG

    Standard amount of
    duty levying
    Note!
    Restricted & Prohibited Materials

    Antibiotics
    Bees
    Beverages and alcoholic fluids
    Coffee, Cereals, Sugar
    Flies, Silkworms
    Hydrocarbon oil
    Leeches
    Mineral products
    Parasites and insect killers
    Paint, varnish and enamels
    Precious metals
    Rice
    Rubber, Sand ,Textiles and textile articles
    Waste
    Advertising relating to gambling or games of chance
    Agriculture poisons
    Counterfeit currency
    Imitation markings of the Government Services,Imitation postage stamps
    Lottery tickets and circulars
    Meat and edible meat offal
    Paper and paperboard
    Printed books, newspapers and other products of the printing industry- offensive by nature
    Trademarks, false or imitated.

    ICELAND

    Standard amount of
    duty levying
    Note!
    Restricted & Prohibited Materials

    Computer software
    Diskettes
    Hair, bristles
    Milk
    Tapes: computer
    Wool
    Bees
    Gambling devices
    Lead toys
    Liquids, non-hazardous
    Pornography
    Rags
    Sacks or bags, used
    Straw and hay, including when used as packaging
    Silkworms
    * EDN’s and export permits are required for:
    Kangaroo skins
    Crocodile skins
    Emu oil, Fish oil, Bunker oil
    Coal
    Petroleum bases products
    Tobacco and tobacco products
    Any other alcohol including beer and spirits all volumes.

    INDIA

    Standard amount of
    duty levying
    OVER U$58
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Antiques, Cameras
    Bees
    Cinefilms, non-inflammable
    Computer systems
    Consumer electronic goods
    Cotton, Wool
    Chemicals and allied items
    Drugs and pharmaceuticals
    Drawing and mathematical equipment
    Films and videos
    Fountain pens and parts , Pencils, lead or propelling
    Gold and silver
    Insecticides and pesticides, Pesticides, weedicide and the like
    Precious stones and synthetic stones or gems
    Radio and wireless apparatus
    Silk and objects made of silk
    Sports goods and equipment
    Watches and watch parts
    Animal and vegetable fats and oils
    Albuminoidal substances; modified starches; glues; enzymes
    China made products
    Items contrary to the political, social or moral order of the State
    Lac, gums and resins
    Lottery tickets and circulars
    Modified starches, glues, enzymes

    INDONESIA

    Standard amount of
    duty levying
    Over Rp 150,000,000
    (shipping fee included/ duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Anti-parasite products
    Books, brochures and printed matter
    Dangerous goods; comb or haz materials
    Food and beverages
    Plants and parts of plants
    Printed material in Indonesian languages or dialects
    Printed material in Chinese or written in Chinese characters
    Records, cassettes and videos
    Telecommunication equipment
    Wastes; steel copper and brass scraps
    Animals, live
    Chain letters
    Inorganic chemicals
    Live animals
    Organic or inorganic compounds of precious metals
    Obscene or immoral publications
    Pirated books
    Photographic or cinematographic goods
    Printed books and materials- offensive by nature
    Publications harmful to young people.

    JAPAN

    Standard amount of
    duty levying
    Over JPY10,000
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Arms and ammunition and parts thereof
    Beverages, spirits and vinegar
    Foodstuffs
    Firearms, imitation
    Mineral Products
    Pharmaceutical products
    Resins
    Rice and straw goods
    Vegetables
    Wood and articles of wood
    Arms and ammunition and parts thereof
    Copyright violations
    Coffee, tea, mate and spices, Cereals
    Counterfeit, defaced or imitation stamps
    Dairy and birds eggs
    Documents or goods from or made in North Korea
    Firearms and imitation firearms
    Fertilizers
    Lottery material
    Oil, seeds, grain and fruits
    Organic chemicals
    Patent violations , Trademark violations
    Publications of books, newspapers and products of the printing industry- offensive by nature
    Products of the milling industry
    Publications, including video tapes, prejudicial to public order or morality

    MACAO

    Standard amount of
    duty levying
    Note!
    Restricted & Prohibited Materials

    Animals and animal products
    Narcotics
    Television receivers
    War material
    Weapons
    Animals, live
    Arms and ammunition; parts and accessories
    Banknotes, currency notes and other convertible items
    Offensive or immoral articles
    Postal items that cause damage to the public postal order
    Rubber and articles thereof
    Unauthorized advertising

    MEXICO

    Standard amount of
    duty levying
    Note!
    Restricted & Prohibited Materials

    Animals and animal products
    Arms and ammunition
    Antiques
    Inorganic and organic chemicals
    Lottery tickets, unauthorised
    Minerals fuels and oils
    Massage appliances
    Prosthetics
    Photographic and cinematographic products
    Pharmaceutical products
    Printed articles; books, newspapers- offensive by nature
    Pearls, precious stones and metals
    Toys, games
    Anti-parasite products
    Ceramic products
    Chemical and pharmaceutical products
    Foodstuffs, prepared
    Footwear
    Health certificate, Lottery tickets
    Measuring instruments
    Mineral oils
    Paper products
    Plastic and rubber articles,Textiles and textile articles
    Television receivers
    Wood products

    NEW ZEALAND

    Standard amount of
    duty levying
    OVER 50NZD
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Brandy
    Beverages and spirits
    Chemicals
    Cocoa and cocoa preparations
    Foodstuffs, prepared
    Preparations for cereals, starch and flour
    Whisky
    Wool articles

    PARKISTAN

    Standard amount of
    duty levying
    OVER USD 3000 (2%)
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Anti-parasite products
    Alcohol and beverages
    Measuring Instruments
    Mineral oils
    Machines for games - toys
    Printed articles; books and newspapers
    Rubber articles
    Television receivers
    Works of art, Antiques
    Electrical Machinery
    Photographic and cinematographic products
    Printed articles; Books and newspapers- offensive by nature
    Pearls, precious stones and metals
    Preparations of meat, fish and crustaceans
    Inorganic chemicals
    *Pakistan admits unsolicited gifts to a value of 100 rupees per person per year (year-end 30 June). Gifts must not contain:
    Cameras
    Jewellery, imitation
    Pens, fountain
    Radio sets
    Textiles, unless made-up or second-hand garments
    Trophies, hunting (animals and birds)
    Watches and watch bands

    PHILIPPINES

    Standard amount of
    duty levying
    OVER $500.00
    (Shipping fee included/ Duty free under this amount)
    Note! All kinds of imitation firearms (or similar items) and associated items are prohibited.
    Restricted & Prohibited Materials

    Abortion-procurement items
    Coffee
    Copyright infringements
    Currency, counterfeit
    Firearms and firearm parts
    Foodstuffs, adulterated
    Fragile articles
    Games of chance of any type
    Liqueurs and spirits
    Liquids or liquefiable elements
    Lottery tickets and advertising
    Medicines, adulterated
    Replicas of weapons
    Seditious materials
    Toys and toys resembling weapons

    RUSSIAN

    Standard amount of
    duty levying
    Customs clearance is not available for personal products over USD 100
    (Shipping fee included/ Duty free under this amount)
    Note! Customs clearance is necessity.
    Restricted & Prohibited Materials

    counterfeit or pirated articles
    articles which, by their nature or their packing, may expose officials or the general public to danger, or soil or damage
    other items, postal equipment or thirdparty property
    documents having the character of current and personal correspondence exchanged between persons other than the sender and the addressee or persons living with them
    monetary instruments of the Russian Federation or foreign currencies
    explosive or flammable goods, or explosive or ignition devices;
    live animals, with the exception of bees, leeches and silk-worms that are accompanied by a veterinary certificate
    pathogenic or potentially pathogenic organisms;
    perishable foodstuffs
    substances harmful to the ozone layer
    toxic substances which are not precursors of narcotics and psychotropic substances
    plant protection products subject to the provisions of Annexes A and B to the Stockholm Convention on Persistent
    Organic Pollutants of 22 May 2001

    + more information

    SINGAPORE

    Standard amount of
    duty levying
    OVER S$400
    (Shipping fee included/ Duty free under this amount)
    Note! Chinese medicine is prohibited.
    Restricted & Prohibited Materials

    Cigarettes
    Chewing gum
    Cyclamates, sodium and calcium, items containing
    Lottery tickets and advertising
    Liquor
    Lucky charms, advertising of
    Milk, skimmed
    Obscene articles and publications
    Postage stamps, fictitious or used
    Seditious and treasonable materials
    Tobacco and chewing tobacco
    Firearms, ammunition , imitation and firearms shaped lighter
    Drugs and medicines
    Fruits and vegetables
    Grain
    Hypodermic syringes
    Newspaper, books and magazines
    Poisons
    Parasites and insect killers
    Telecommunications and radio communications equipment

    SOUTH AFRICA

    Standard amount of
    duty levying
    Note!
    Restricted & Prohibited Materials

    Beeswax and hive-frames
    Cheese
    Liqueurs
    Meats and animal products
    Military equipment
    Plants and part of
    Rice
    Serums, vaccines and cultures of micro-organisms
    Tobacco and tobacco products
    Toys, resembling firearms
    Weapons
    Yeast
    Clothing, used, intended for resale
    Flypaper
    Footwear, used, intended for resale
    Fruit
    Honey, royal jelly, conserves sweetened with honey
    Lottery tickets and advertising
    Prison-made goods.

    SWITZERLAND

    Standard amount of
    duty levying
    OVER EUR22.00
    (Shipping fee included/ Duty free under this amount)
    Note! Animals, plants, money or coins, bank notes, preciouos stones, jewels or other valuable articles are prohibited.
    Restricted & Prohibited Materials

    Animal, vegetable fats and oils
    Feathers and down
    Hides and skins, raw
    Metals, precious, articles made of
    Mineral products
    Optical and cinematographic instruments
    Plants and plant products
    Pharmaceutical products
    Prepared foodstuffs
    Pearls and precious stones
    Salt
    Serums and vaccines
    Vegetable products
    Absinthe
    Arms and ammunition
    Beverages and spirits
    Live trees and other plants
    Lottery tickets
    Offensive items and propaganda
    Printed books and newspapers- offensive by nature
    Spying devices, miniature
    mercury

    TAIWAN

    Standard amount of
    duty levying
    OVER $80.00
    (Shipping fee included/ Duty free under this amount)
    Note!
    Restricted & Prohibited Materials

    Antiques
    Asparagus
    Beverages, non-alcoholic
    Camphor
    Coin collectors items
    Cosmetics, medicated
    Food in capsule or tablet form
    Firearms and ammunition
    Gambling items
    Lottery tickets and advertising
    Mainland China goods
    Molasses
    Narcotics
    Ornamentals, made of glass or mother-of-pearl
    Plants and plant products
    Radioactive materials
    Radio apparatus
    Seeds
    Saccharine and similar substances
    Sugar
    Tea, concentrates, essences and extracts of
    Video tapes with programs and films

    USA

    Standard amount of
    duty levying
    OVER U$200
    (Shipping fee included/ Duty free under this amount)
    Note! All kind of lighters (whether charged or empty), cash, jewels or any other articles of value are prohibited. Functional foods, drink, shampoo also prohibited.
    Restricted & Prohibited Materials

    Foodstuffs, Wheat products
    Goods originating from Cuba, Iran, Myanmar, North Korea, Sudan, and Syria
    Hides
    Knives
    Registered articles
    Skins
    Wool, animal hair
    Animal or vegetable fats/oils
    Cereals
    Coffee and tea
    Chain letters
    Cork and articles of cork
    Dairy produce, birds’ eggs; natural honey
    Fruit, nuts and citrus peel
    Fertilizers
    Inorganic and organic chemicals
    Lottery tickets or related advertising
    Lac, gums and resins
    Mineral fuels and oils
    Measuring, medical or surgical instruments
    Optical, photographic, cinematographic products
    Printed books, newspapers, pictures- offensive by nature
    Preparations of meat, fish or crustaceans
    Wood and articles of wood

    VIETNAM

    Standard amount of
    duty levying
    Note! Quality test is necessity for home appliances, baby toys, and safety work gears.
    Restricted & Prohibited Materials

    All used or second-hand goods
    Animals and animal products
    Anti-parasite products, agriculture
    Any advertising material for cigarettes or alcohol
    Contraceptives
    Leeches
    Medicines
    Mineral oils
    Clocks and watches and parts thereof
    Electrical machinery
    Inorganic chemicals
    Pharmaceutical products
    Prepared foodstuffs
    Printed articles; books and brochures- offensive by nature
    Pearls, precious stones and metals
    Plants and plant products
    Publications and recordings
    Radio transmitters and receivers
    Vegetable products